Effective Date: 8 December, 2025
Vivé Agency, based in the Netherlands, is responsible for the processing of personal data as described in this Privacy Policy. I value your privacy and handle personal data with care.
1. Company details
- Business name: Vivé Agency
- Location: Den Haag, The Netherlands
- E-mail address: info@viveagency.nl
- Website: www.viveagency.nl
- Chamber of Commerce (KvK) number: 92374409
2. Personal data that is processed
When you contact me or work with me, I may process the following personal data:
- Your name
- Company name
- Telephone number
- E-mail address
- Billing and payment details
- IP address
- Data about your activities on my website
- Any other personal data you actively provide, for example via an e-mail, or information during an intake session.
3. Purposes and legal basis for processing
I only process your personal data when this is allowed under the GDPR. I use your data for the following purposes:
- To contact you in response to your message or request
- To send invoices and handle payments
- To meet my legal obligations (such as tax laws)
- To improve my services and way of working
4. Retention periods
I do not keep your personal data longer than necessary for the purposes for which it was collected. For financial administration, Dutch law requires me to keep certain data for at least 7 years.
5. Sharing personal data with third parties
I never sell your personal data. I only share your data with third parties when this is strictly necessary to run my business or to comply with legal obligations.
I work with a limited number of trusted service providers who may process personal data on my behalf, such as:
- My hosting provider
- Accounting and administration services
- Communication and scheduling tools
With these parties I have proper data processing agreements in place.
6. Cookies & local storage
I want to keep your visit to my website as simple and respectful as possible. That’s why Vivé Agency only uses a small amount of functional cookies and technical local storage that are strictly necessary for the website to work properly and safely. I do not use tracking, analytics or marketing cookies, and I don’t follow you around the internet. Your visit to my website stays simple and private.
7. Accessing, correcting or deleting your data
You have the right to:
- Access your personal data
- Have your data corrected or deleted
- Withdraw your consent at any time
- Object to the processing of your data
- Request data portability
If you would like to exercise any of these rights, you can contact me at: info@viveagency.nl.
8. Security of personal data
I take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.
9. Complaints
If you have a complaint about the processing of your personal data, please contact me first. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
10. Changes to this Privacy Policy
I may update this Privacy Policy from time to time. I therefore recommend that you review it regularly so you always know how your data is handled.